Frequently Asked Questions

How long will it take to complete my site?
We usually have your site finished within 5 working days.

Can I choose any domain name?
Yes, as long as it is available. You can check availability here. Please note that only the .co.uk domain name is included in the price of your site. We recommend that to protect your brand / identity that you buy the .com version of your domain which we can register for an extra £15.

Is the domain registered to me?
Yes. Your domain is registered by us in your name. You will be asked to supply your details when ordering your site. Your .co.uk domain name is registered for 2 years (.com domain is registered for 1 year). You will be sent a reminder to the email address provided for registration before the expiry date. It is your responsibility to renew your domain name.

What do I need to provide for my site?
In order to get started on your site we will need a list of the pages you require, plus any picturs, logos or text that you would like on your site.

When do I have to pay for my site?
We request 50% of your order value before design commences. The balance will be due when you are entirely happy with your site and it is ready . Once the final invoice is paid we will purchase your domain and make your site live. Your site will normally be live within 24 hours of us receiving your completed payment.

How can I pay for my site?
We accept Bank Transfer, Cheques, Pay Pal and Credit Cards (via Pay Pal).

What happens when the 12 months free hosting runs out?
You can continue to use our hosting which costs £10 per month or for a fee of £40 we can transfer the site to your own hosting package.

Do I have to pay yearly for my site?
No. Once your site is built it is yours. However as stated above if you want to continue using our hosting after the 12 months free hosting period expires you will be charged £10 per month.

If you have any other questions please contact us